Anyone else having ordering problems? Every time I try to place an order, the site pops up a message that I have to accept the terms and conditions, except there is no place to do so. Would love to take advantage of the Black Friday Sales, but can’t. Any ideas?
make sure you have allowed popups for the Topaz site in your browser.
Thank you, that was the problem. Appreciate your help. Chuck
I had the same problem. After 5 attempts, I accidentally entered the wrong CVC code. Now I can’t pay.
Payment error: 12-Declined: 10626-Transaction refused due to risk model
Of course, raise a Customer Service request at the “submit a Ticket” link above. This is a user to user forum and we can’t do anything here.