Not detecting faces

Topaz Photo AI Bugs and Issues
1

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:

  1. Step 1
  2. Step 2
  3. Step 3
    not detecting faces when there are faces in the image the selected square is to small

Topaz Photo AI [v1.x.x] on [Windows/Mac]

2

Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:

  1. The original image file.
  2. The processed image.
  3. A screenshot or description of the settings panel so I can see what adjustments were turned on.

You can securely submit your image(s) to my Dropbox using the link below.

Dropbox File Request

Please be sure to send me a note to let me know you sent something.

3

sent three files and a video.(Not possible to big).

4

video send…

5

In the new version 3.1.2, the developers and product team changed Autopilot’s default behavior. It now suggests that by default, instead of applying , this could be why you are having this Skipped message.

To put the Autopilot back on so it applies the suggestions automatically, please follow these steps:

  1. Open the Topaz Photo AI as a standalone application.
  2. Go to Preferences > Autopilot and enable Automatically apply filters to on and click Apply.

After you have done this, your application should operate as it previously did.

You may also need to adjust some of your Autopilot preferences by going to Preferences > Autopilot > Face recovery and ensuring that the Default face detection is set to All.

6

Aply filters not in list?
image0.jpeg

www.morganfoto.nl
FB morganfoto

Email brian@morganfoto.nl

| john.topazlabs John S Topaz Photo AI Owner
July 29 |

  • | - |

In the new version 3.1.2, the developers and product team changed Autopilot’s default behavior. It now suggests that by default, instead of applying , this could be why you are having this Skipped message.

To put the Autopilot back on so it applies the suggestions automatically, please follow these steps:

  1. Open the Topaz Photo AI as a standalone application.
  2. Go to Preferences > Autopilot and enable Automatically apply filters to on and click Apply.

After you have done this, your application should operate as it previously did.

You may also need to adjust some of your Autopilot preferences by going to Preferences > Autopilot > Face recovery and ensuring that the Default face detection is set to All.

7

Screenshot 2024-07-30 at 9.47.01 AM
Screenshot 2024-07-30 at 9.47.01 AM1644×1276 185 KB

8

I have a different interface? Mine is white ! Maybe because I use Apple?

www.morganfoto.nl
FB morganfoto

Email brian@morganfoto.nl

| john.topazlabs John S Topaz Photo AI Owner
July 30 |

  • | - |

9

Topaz Photo AI has two options for UI color, Light Mode and Dark Mode. My preferences are set to Dark, if you want to change your application display preferences you can do so at Preferences > General and set the Color Scheme to either Light or Dark.

10

This screen I don,t have?

www.morganfoto.nl
FB morganfoto

Email brian@morganfoto.nl

I have a different interface? Mine is white ! Maybe because I use Apple?

www.morganfoto.nl
FB morganfoto

Email brian@morganfoto.nl

| john.topazlabs John S Topaz Photo AI Owner
July 30 |

  • | - |

11

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