Dear Topaz team,
When I load any image I don’t have an option to select a model, the interface is just empty:
However, it upscales the image, and the Auto model bottom sometimes switches it.
The Compare Models tab also shows nothing:
All models (20GB) are downloaded and verified after several reinstalls. I didn’t have this issue with Gigapixel 8.2.0. The only difference is with version 8.3.1 I downloaded models to a different location during installation, but the paths for models in the registry are correct.
I’m using version 8.3.1.
Your help is highly appreciated!
Yep, I have the exact same problem.
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Is there a fix for this please?
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I gave up… I guess there’s something wrong with my windows 10.
Does the 8.3.2 have the same issue for you?
8.3.2 displays the models, but Redefine doesn’t work with it and just errors out. I wanted to test that feature.
I see… Okay thanks! Hopefully, the next versions will have these issues fixed
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same, i contacted the support and they said that they are investigating this issue, meanwhile i am using photo ai to do image upscaling till this bug get patched
dont try downgrading or redownloading the model because this issue will carry on even after you cleaned the reg and temp files
