# Noise and glitches with new NVIDIA card **URL:** \ **Category:** General\ **Tags:** reviewed\ **Created:** [May 27, 2023, 12:03pm UTC](https://community.topazlabs.com/t/noise-and-glitches-with-new-nvidia-card/45860 "2023-05-27T12:03:40Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Dianno\_friend](https://community.topazlabs.com/user_avatar/community.topazlabs.com/dianno_friend/32/127484_2.png) [@Dianno\_friend](https://community.topazlabs.com/u/Dianno_friend)\ **Post date:** [May 27, 2023, 12:03pm UTC](https://community.topazlabs.com/t/noise-and-glitches-with-new-nvidia-card/45860/1 "2023-05-27T12:03:40Z")
Since I upgrade the video card, I have been encountering problems with Topaz Video AI, it gives me flickering lines, noise and glitches. Before I had a Nvidia GeForce GTX 1650 4GB and Topaz Video AI worked very well, it was just a little slow. Now I have mounted a Nvidia GeForce RTX 4060 TI Twin X2 8G DLSS3 Inno3D, Topaz is faster, but the processed videos have flickering lines, glitches and noise. The video card drivers are updated. Some advice? ![Image1](https://community-cdn.topazlabs.com/original/3X/2/5/2508ac9848f63c21204f634e7a9385356795227e.jpeg) ---
**Author:** ![TPX](https://community.topazlabs.com/user_avatar/community.topazlabs.com/tpx/32/194727_2.png) [@TPX](https://community.topazlabs.com/u/TPX)\ **Post date:** [May 27, 2023, 2:31pm UTC](https://community.topazlabs.com/t/noise-and-glitches-with-new-nvidia-card/45860/3 "2023-05-27T14:31:03Z")
Which version of the software is it? Seems to be very old. ---
**Author:** ![lhkjacky](https://community.topazlabs.com/user_avatar/community.topazlabs.com/lhkjacky/32/256798_2.png) [@lhkjacky](https://community.topazlabs.com/u/lhkjacky)\ **Post date:** [May 27, 2023, 5:18pm UTC](https://community.topazlabs.com/t/noise-and-glitches-with-new-nvidia-card/45860/4 "2023-05-27T17:18:23Z")
It looks like Video Enhance AI v1. I don’t think those old version support lastest GPU. ---
**Author:** ![Dianno\_friend](https://community.topazlabs.com/user_avatar/community.topazlabs.com/dianno_friend/32/127484_2.png) [@Dianno\_friend](https://community.topazlabs.com/u/Dianno_friend)\ **Post date:** [May 28, 2023, 6:23am UTC](https://community.topazlabs.com/t/noise-and-glitches-with-new-nvidia-card/45860/5 "2023-05-28T06:23:02Z")
Hello it’s 1.2.0 ---
**Author:** ![Dianno\_friend](https://community.topazlabs.com/user_avatar/community.topazlabs.com/dianno_friend/32/127484_2.png) [@Dianno\_friend](https://community.topazlabs.com/u/Dianno_friend)\ **Post date:** [May 28, 2023, 6:24am UTC](https://community.topazlabs.com/t/noise-and-glitches-with-new-nvidia-card/45860/6 "2023-05-28T06:24:04Z")
I don’t even know what you are talking about 😅 ---
**Author:** ![TPX](https://community.topazlabs.com/user_avatar/community.topazlabs.com/tpx/32/194727_2.png) [@TPX](https://community.topazlabs.com/u/TPX)\ **Post date:** [May 28, 2023, 10:28am UTC](https://community.topazlabs.com/t/noise-and-glitches-with-new-nvidia-card/45860/7 "2023-05-28T10:28:37Z")
The software is so old that the GPU is not supported any more, thats why its not working. ---
**Author:** ![Dianno\_friend](https://community.topazlabs.com/user_avatar/community.topazlabs.com/dianno_friend/32/127484_2.png) [@Dianno\_friend](https://community.topazlabs.com/u/Dianno_friend)\ **Post date:** [May 28, 2023, 10:43am UTC](https://community.topazlabs.com/t/noise-and-glitches-with-new-nvidia-card/45860/8 "2023-05-28T10:43:45Z")
i think you are right, but everything was working fine with the Nvidia GeForce GTX 1650… Anyway: now I’ve installed Topaz v.3.0.12 and I have a new graphic card. Topaz seems to work but preview is insanely slow! It takes 14 minutes for few seconds of preview. WHY? ---
**Author:** ![lhkjacky](https://community.topazlabs.com/user_avatar/community.topazlabs.com/lhkjacky/32/256798_2.png) [@lhkjacky](https://community.topazlabs.com/u/lhkjacky)\ **Post date:** [May 28, 2023, 10:54am UTC](https://community.topazlabs.com/t/noise-and-glitches-with-new-nvidia-card/45860/9 "2023-05-28T10:54:02Z")
> [@Dianno\_friend](#): > > now I’ve installed Topaz v.3.0.12 The latest version is v3.2.7 > [@Topaz Video AI v3.2.7](https://community.topazlabs.com/t/topaz-video-ai-v3-2-7/45684): > > Hello everyone! A new release of Topaz Video AI is now available. v3.2.7 Released May 23rd, 2023 Downloads: [Windows](https://downloads.topazlabs.com/deploy/TopazVideoAI/3.2.7/TopazVideoAI-3.2.7.msi) | [Mac](https://downloads.topazlabs.com/deploy/TopazVideoAI/3.2.7/TopazVideoAI-3.2.7.dmg) Changes from v3.2.6 Fixed output video preset issue Removed Chronos V1 for M1/M2 Macs Fixed FFMPEG command copy Redownload model is the previous download is corrupted Fixed importing files for some Mac users Processing no longer fails if the cache is deleted on Mac Misc updates Known Issues Videos with mismatched metadata and streams will display incorrect duratio… ---
**Author:** ![Dianno\_friend](https://community.topazlabs.com/user_avatar/community.topazlabs.com/dianno_friend/32/127484_2.png) [@Dianno\_friend](https://community.topazlabs.com/u/Dianno_friend)\ **Post date:** [May 28, 2023, 11:10am UTC](https://community.topazlabs.com/t/noise-and-glitches-with-new-nvidia-card/45860/10 "2023-05-28T11:10:16Z")
I don’t need to run after every single release. I just need that the version I’m using works properly, and the first version was much faster than 3.0. Now I discovered that this version needs an internet connection and it works very slow ---
**Author:** ![TPX](https://community.topazlabs.com/user_avatar/community.topazlabs.com/tpx/32/194727_2.png) [@TPX](https://community.topazlabs.com/u/TPX)\ **Post date:** [May 28, 2023, 7:02pm UTC](https://community.topazlabs.com/t/noise-and-glitches-with-new-nvidia-card/45860/11 "2023-05-28T19:02:34Z")
There was a massive update because of speed in February. A 4060ti should drop 12 fps with a HD video now with the actual version. ---
**Author:** ![dpcole72-12989](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/d/76d3ee/32.png) [@dpcole72-12989](https://community.topazlabs.com/u/dpcole72-12989)\ **Post date:** [May 28, 2023, 9:28pm UTC](https://community.topazlabs.com/t/noise-and-glitches-with-new-nvidia-card/45860/12 "2023-05-28T21:28:06Z")
The 4060ti will drop 12fps? Isn’t that a lot? Or is it improved by 12fps? ---
**Author:** ![Dianno\_friend](https://community.topazlabs.com/user_avatar/community.topazlabs.com/dianno_friend/32/127484_2.png) [@Dianno\_friend](https://community.topazlabs.com/u/Dianno_friend)\ **Post date:** [May 28, 2023, 9:36pm UTC](https://community.topazlabs.com/t/noise-and-glitches-with-new-nvidia-card/45860/13 "2023-05-28T21:36:58Z")
Ok guys I got it: the first time I use a template it’s so long cause topaz has to download it. But once it’s been downloaded it’s very fast! ---
**Author:** ![Dianno\_friend](https://community.topazlabs.com/user_avatar/community.topazlabs.com/dianno_friend/32/127484_2.png) [@Dianno\_friend](https://community.topazlabs.com/u/Dianno_friend)\ **Post date:** [May 28, 2023, 9:41pm UTC](https://community.topazlabs.com/t/noise-and-glitches-with-new-nvidia-card/45860/14 "2023-05-28T21:41:22Z")
Anyway it goes at 13,2 fps ---
**Author:** ![daniel\_1188](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/d/e9bcb4/32.png) [@daniel\_1188](https://community.topazlabs.com/u/daniel_1188)\ **Post date:** [June 10, 2023, 9:13am UTC](https://community.topazlabs.com/t/noise-and-glitches-with-new-nvidia-card/45860/18 "2023-06-10T09:13:41Z")
Keep in mind that the old models of Topaz v1 sometimes produce different image results than the new models. I scale a lot of videos at 240p/160p and according to my tests I still get the best results with V1.5.3 and Artemis-v1.0.1. With the newer models I have less details and slight flickering in fine strokes. This unfortunately means I still have to use my old gtx 1070, as I also get image errors with my 3090. Also CPU and GPU can give different results. ---
**Author:** ![system](https://community-cdn.topazlabs.com/original/3X/0/1/01f3a81387b26ce3eb3484b6327ee7b3988ca47e.svg) [@system](https://community.topazlabs.com/u/system)\ **Post date:** [August 9, 2023, 9:14am UTC](https://community.topazlabs.com/t/noise-and-glitches-with-new-nvidia-card/45860/19 "2023-08-09T09:14:04Z")
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