No video in preview video after import.
Can you send the logs and a screenshot of the app UI to the support team at help@topazlabs.com so we can look into this situation and help troubleshoot? We will need those to understand the situation of what you are seeing, and if this is an app UI, hardware, or source video issue
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
Here is a video to help with the steps of how to collect the logs.
