No response from the app after using plugin from photoshop

I recently updated the app also was required to activate my product/ after that i cannot use PHOT AI as a plugin/ Black screen is the best i get. Discovered that my file exists but nothing happens. it is just frozen.
Steps to reproduce issue:

  1. Step 1
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

Please follow the instructions below to fix this issue.
Topaz Photo AI Freezes on Importing Image (Mac)

Let me know if it’s working after doing this.

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.