No Previews in DNG File

Topaz Photo AI Bugs and Issues
1

Hello,

I use FastRawViewer to cull my photos and set up for batch processing in Photo AI. After upgrading to PAI version 2 (now on 2.0.4), image previews are no longer displayed in FastRawViewer. I ran this issue through their support and the final conclusion was that no preview could be displayed because none was embedded in the DNG file. Is there any way to get these previews and stay on the Adobe SDK? If not, can anyone recommend a culling program that is known to work with the DNG files PAI is now producing?

Thanks.

Topaz Photo AI 2.0.4 on Windows

2

Thanks for reaching out. Can you send the original Raw image and the output DNG so I can check the image details and see if I can reproduce the issue?

You can securely submit your image(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.
Dropbox File Request

3

Hello – I have added the files you requested.

Thanks for your help!

Matt

4

I checked these files in other applications like Adobe and other image viewers and all of them are opening the preview.

All DNG files that Topaz Photo AI creates should have a full size JPG preview in them including these two that you sent to me.

Do you have any other applications you can preview the files with?

5

Thanks for checking this. I am reworking my workflow to cull directly in lightroom. You can close this.

6

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