I have an old photo I want to enhance but the software doesn’t detect a face in it. The face is very clearly visible. The fringe slightly obstructs the forehead but that’s it. I have attached a blurred version of the photo for privacy reasons. I can send the real picture directly to the software developers if they think it’ll help improve the software.
Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:
The original image file.
The processed image.
A screenshot or description of the settings panel so I can see what adjustments were turned on.
You can securely submit your image(s) to my Dropbox using the link below.
I was able to replicate this issue you are reporting and will be sure to report this to the development team. We appreciate you sharing this information about this image and I will be sure to let you know once we have more information. In the meantime if you have any other problems you can always send us an email at help@topazlabs.com.
