Hi there,
the changes done by Topaz Denoise are so slight, that there is no obvious change in the preview between the original and the denoised images.
That is embarrasing. I habe to make a rather high increase as to see any change.
Please submit a support ticket at support.topazlabs.com using the beacon at the bottom right of the site. There are many possible causes for this and the ticket will allow us to collect specific info about your computer and images. We’ll be happy to help you troubleshoot there.
