When I try to upconvert video and choose the SDR to HDR option, the audio is completely missing. I’ve tried both the ‘convert’ and ‘copy’ audio options. This happens with any of the AI models I’ve experimented with. I convert to H265 mp4 video with a Dynamic-High bitrate and have been upconverting 720p video to 1080p or 1440p. My AI processor is an RTX 4090.
Can you reach out to our support team with your app’s logs at help@topazlabs.com
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
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