Newest version is a brick - does not process 8K. files

Topaz Video AI Bugs and Issues
1

Well, once upon a time, Topaz. AI video could import a quicktime pro. res HQ file, process and then export as PNG. No longer. Nothing happens after hitting the export as button.

It seems as if with every update, AI video has more bugs and now, after downloading the latest version, it is bricked.

2

Would be more helpful if you explained more what you mean.
8K import ? 8K export Why png export ?
System specs ?

3

Hello, could you send us a note at help@topazlabs.com so that our team could take a closer look at this bug? Thanks!