The very latest update 2.1.1 on Photo AI crashes when I click “install now” on upper right corner of program. Anyone else experience this?
1 Like
Please state your OS & Version, doesn’t happen on Win 11.
It is Win 11. However, I rebooted and was then able to complete the update.
I get this - I’d been using V2.2 on trial version & when I bought my licence, it alerted me to updates in a popup. I clicked the ‘update’ button & it seemed to D/L the updates, but when I hit ‘install’ in the top right of the app, it just closes the app. I’m using Windows 10 version 22H2.
Should I just uninstall & reinstall with a fresh exe file?
Yes uninstall it. Then download from this site or from Topaz website.
Some people are having problems downloading from the update.
You need to close programs that use Topaz plugins, such as Photoshop.
1 Like
Thanks - I’ll give it a try!
It worked - thanks for confirming it was the right thing too do!
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.
