New VideoAI7 update not working

Good morning. I updated Video AI from version 7.1.0 to 7.1.1
Now nothing works. If I try to convert with any template, nothing happens.
When doing the benchmark operation it fails to pass the first test (artemis 1X) reporting “ERR” and then crashes there
With the previous version V7.1.0 all benchmark tests ran correctly (except Artemis 4X which showed “ERR” indication)
My system is:
OS: Windows v11.24
CPU: Intel Core ™ i7-6800 CPU@3.40GHz 63.913 GB
GPU: NVIDIA GeForce GTX 1070 7.8779 GB
I’m attaching three screenshots of the test taken with versions 7.1.1, 7.1.0, and 7.0.0.
Only 7.1.1 doesn’t work.



The team is currently investigating issues with version 7.1.1 having issues with downloading and keeping the models.

Can you send your logs to the support team to assist in this investigation? help@topazlabs.com

Today I tried downloading the new version again, and it seems to work.
Thank you for all your efforts.

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