New Version doesn't add pictures to LrC catalog

[thomaszilch.de]

Also the new version of Photo AI doesn’t add processed pictures to the LrC catalog, if Photo AI is invoked via LrC. I have to manually sync folders in LrC and add the picture manually. That’s a bit annoying.

[jeff.topazlabs (jeff.topazlabs@gmail.com)]

Hi There,

Thanks for that information; If this issue arrised after the recent update I suspect the problem might have been a bad update installer, I recommend you uninstall the app completely and reinstall with the link below; this will get you a new license for 2.3.0

“My Products" page:

https://topazlabs.com/my-account/downloads/

If the issue persists, then it’s likely a bug in the update version itself, which, in that case, I’ve provided the 2.2 version below for you to revert to!

Topaz Photo AI V2.2 Mac

Topaz Photo AI V2.2 windows

Please let us know if you’re experiencing any other issues with the 2.3 version so we can inform our developers and get that issue patched

Cheers,

[thomaszilch.de]

Hi Jeff,

thanks for your advice. It works now with Version 2.3.0.

I uninstalled all the Topaz software, and I also cleaned up the Adobe-folders with Topaz-templates etc. I guess there were remains from older versions of Topaz software. Then I restarted my Mac and installed only Photo AI.

Now, when I process a file in Topaz and save it, it is correctly added to the LrC catalog.

Thanks and have a nice weekend.

Thomas