My cloud processing failed and i want my credits back

Topaz Gigapixel AI Bugs and Issues
1

you guys took my credits but the job errored out and it didn’t work. what do I do? 44 credits lost

2

I would recommend copying the request ID from the cloud queue in Gigapixel and make a support request on the main site, quoting that ID number:

https://docs.topazlabs.com/#contact-us