Mp4 files made by Cyberlink will not import into Video AI

Topaz Video AI General
1

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  1. The bug / behavior you have encountered
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2

here is a link to an mp4 made by Cyberlink PowerDirector that will not import into Video AI v5.3.6

[video short for troubleshooting.mp4]

https://1drv.ms/v/c/9298c3ca09e3d043/EeEYwH3KRatBimKMc0Op3UUBiRA8jY2sd3MxWp0hK-DLiw?e=w61XPQ

3

The one drive link is not working for me to access the test file, can you upload it using the dropbox link below for the team to test?

Please be sure to send me a note to let me know you sent something and include the file name.

Submit File to Dropbox