Hi Anne,
Great feedback! We actually have an amazing Docs page which you can find here. There are tips for getting started, in depths explanations of the models and settings as well as a few examples of workflows within the app.
We operate on an agile development cycle, meaning that we release timely updates to quickly patch issues and release new features. This way our users are not waiting months (or even years) for minor releases. Of course, some issues take a bit longer to resolve, however, we have great Roadmaps that serve as a map of what we are working on.
I would need to see your specific example and test this on my end.
