Monochrome non-RAW input via Lightroom Classic > Output invalid

Topaz Photo AI Bugs and Issues
1

Using Lightroom Classic, I sent a photo to Photo AI as a TIFF. In Photo AI, I applied DeNoise and Upscale. Back in Lightroom Classic, an error was reported that the TIFF image is unsupported or damaged and that Lightroom was not able to read the file.

This zip file contains a screenshot of the error from Lightroom Classic and the TIFF from Photo AI.

Archive.zip (37.0 MB)

Steps to reproduce issue:

  1. From LR Classic, Edit In → Photo AI
  2. Apply DeNoise and Upscale
  3. Send back to LR Classic

Topaz Photo AI [3.0.4] on [Mac]

2

8 posts were merged into an existing topic: Black and White File Fails to Export to Lightroom Classic

6

Hello -

I see this was split to another thread, however I am unable to reply on that thread as it’s locked. My last post was not replied to. Please update and advise if additional information is needed.

Thanks,
Tony

7

This is a known issue with monochrome that we are currently working on fixing.

In the meantime, I would recommend this workaround:

  1. Change the RAW file from monochrome to color.
  2. Process your Photo in Photo AI as usual.
  3. Convert the output color file back to monochrome.

I currently do not have an exact timeframe for this issue; however, I can assure you that our developers are hard at work trying to resolve this problem.

I also added your information to the Developer’s ticket, and we will circle back with you directly here on this thread once the fix for the black & white/monochrome issue has been released.

8

Thanks, John. Appreciate the info and follow-up.

Tony

1 Like
9

I’m running latest Photo AI 3.2.0 on a MacBook Pro M1 Max/Sonoma. When I convert a raw file to B&W in LR, then send it to Photo AI, the resulting file is listed as “unsupported or damaged” by LrCC. (LrCC is 13.5, files are Nikon Z9 NEF.) Loading the TIF file into Photoshop 2024 (25.11.0) reveals that the TIF file has an invalid IICC profile, which PS ignores. If I save the file from Ps, it will put some kind of valid profile in and then LrCC can read it, but it gets the colors wrong, as one might expect.

A workaround is to convert back to color, Edit in → Photo AI, then convert back to B&W upon return of the TIF file. Of course this is not really a good workflow for a photographer that does a lot of work in B&W…

This has been happening for several versions now, probably at least a month or six weeks.

Steps to reproduce issue:

  1. Import NEF into LrCC
  2. Convert to B&W
  3. Edit In → Photo AI
  4. do something - I am certain that sharpen all causes this
  5. Save back to LrCC
  6. LrCC complains.

Topaz Photo AI [v1.x.x] on [Windows/Mac]

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This topic was automatically closed after 60 days. New replies are no longer allowed.

11

New problem last few days: raw files sent to Topaz Photo AI are converted to tiff, processed, then sent back to Lightroom where they are then reported to be ‘damaged and unsupported’.

1 Like
12

Update: this problem only occurs with monochrome images, colour images seem to be processed OK

13

I am also getting this problem after the recent update. It is intermittent. Mac M1, Sonoma 14.0 and Topaz Photo AI 2.0.7

Messing with my process. What is the fix??

Also, when I do “edit in Photo Ai” the Topaz screen is very mini. I cannot even see the image.

14

More than a half year later:
I’ve the same problem on my PC (Windows 11, Topaz Photo AI 3.1.0, monochrome profile set on top of the RAW-file in LrC before sending it to Topaz).
It seems that there is no better solution than to start the RAW-file-processing with a short trip to Topaz and finish the processing with the DNG in LrC (inkl. setting of the monochrome profile on top).
Or is there any other way?

15

I am also having problems when doing it to a black and white image