Model manager

[If you are posting a new bug, please include the following]

  1. no matter the configuration, i cant successfully render a 60fps at 2k like i did a month ago
  2. i7
  3. 2024-02-26 15-09-03.480 Thread: 2376 Info Setup logging for Topaz Video AI 4.1.2
    2024-02-26 15-09-03.480 Thread: 2376 Info ******************** START USER SETTINGS ********************
    2024-02-26 15-09-03.480 Thread: 2376 Info “InstallDir” : “C:\Program Files\Topaz Labs LLC\Topaz Video AI\”
    2024-02-26 15-09-03.480 Thread: 2376 Info “ModelDir” : “C:\ProgramData\Topaz Labs LLC\Topaz Video AI\models\”
    2024-02-26 15-09-03.480 Thread: 2376 Info “OriginalDB” : "C:\Users\
    2024-02-26 15-09-03.480 Thread: 2376 Warning QVariant::load: unable to load type 39.
    2024-02-26 15-09-03.481 Thread: 2376 Info “_private” : “”
    2024-02-26 15-09-03.481 Thread: 2376 Info “allowAnonymousDataCollection” : “true”
    2024-02-26 15-09-03.481 Thread: 2376 Info “appMain/numCrashDumpsLastReported” : “0”
    2024-02-26 15-09-03.481 Thread: 2376 Info “appWin_x” : “-50000”
    2024-02-26 15-09-03.481 Thread: 2376 Info “appWin_y” : “-50000”
    2024-02-26 15-09-03.481 Thread: 2376 Info “appWindowSize_h” : “720”
    2024-02-26 15-09-03.481 Thread: 2376 Info “appWindowSize_w” : “1280”
    2024-02-26 15-09-03.481 Thread: 2376 Info “audioCodecList” : “”
    2024-02-26 15-09-03.481 Thread: 2376 Info “audioCodecListRaw” : “[{\n "name": "AAC",\n "ffmpegOpts": "aac -ac 2",\n "ext": ["mp4", "mov", "mkv", "avi"],\n "bitrate": {\n "min": 32,\n "minRec": 128,\n "max": 320,\n "default": 320,\n "suggested": [128, 160, 192, 256, 320],\n "ffmpegOpt": "-b:a k"\n }\n}, {\n "name": "AC3",\n "ffmpegOpts": "ac3",\n "ext": ["mp4", "mov", "mkv", "avi"],\n "bitrate": {\n "min": 160,\n "minRec": 160,\n "max": 640,\n "default": 448,\n "suggested": [160, 192, 256, 320, 448, 640],\n "ffmpegOpt": "-b:a k"\n }\n}, {\n "name": "PCM",\n "ffmpegOpts": "pcm_s24le",\n "ext": ["mov", "mkv", "avi"]\n}, {\n "name": "Vorbis",\n "ffmpegOpts": "vorbis -ac 2",\n "ext": ["webm"]\n}]”
    2024-02-26 15-09-03.481 Thread: 2376 Info “autoDetectProxySettings” : “true”
    2024-02-26 15-09-03.481 Thread: 2376 Info “cleanUpExportPreviewHeaders” : “true”
    2024-02-26 15-09-03.481 Thread: 2376 Info “convertDPXData” : “false”
    2024-02-26 15-09-03.481 Thread: 2376 Info “createExportPreviewInTempDir” : “true”
    2024-02-26 15-09-03.481 Thread: 2376 Info “defaultBitrateForAllEncodersWithDynamicCompression” : “24”
    2024-02-26 15-09-03.481 Thread: 2376 Info “defaultBitrateForH265WithDynamicCompression” : “16”
    2024-02-26 15-09-03.481 Thread: 2376 Info “defaultDynamicCompressionEnabled” : “true”
    2024-02-26 15-09-03.481 Thread: 2376 Info “defaultDynamicCompressionLevel” : “High”
    2024-02-26 15-09-03.481 Thread: 2376 Info “defaultExportAudioBitrate” : “320”
    2024-02-26 15-09-03.481 Thread: 2376 Info “defaultExportAudioCodec” : “”
    2024-02-26 15-09-03.481 Thread: 2376 Info “defaultExportAudioCodecName” : “”
    2024-02-26 15-09-03.481 Thread: 2376 Info “defaultExportAudioMode” : “1”
    2024-02-26 15-09-03.481 Thread: 2376 Info “defaultExportCreateOutputDir” : “true”
    2024-02-26 15-09-03.481 Thread: 2376 Info “defaultExportEncoder” : “”
    2024-02-26 15-09-03.481 Thread: 2376 Info “defaultExportEncoderId” : “”
    2024-02-26 15-09-03.481 Thread: 2376 Info “defaultExportExtension” : “mp4”
    2024-02-26 15-09-03.481 Thread: 2376 Info “defaultExportKeepFrameNumber” : “true”
    2024-02-26 15-09-03.482 Thread: 2376 Info “defaultExportStartFrameNumber” : “1”
    2024-02-26 15-09-03.482 Thread: 2376 Info “defaultExportVideoBitrate” : “0”
    2024-02-26 15-09-03.482 Thread: 2376 Info “defaultExportWithLivePreviewEnabled” : “true”
    2024-02-26 15-09-03.482 Thread: 2376 Info “defaultPreset” : “None”
    2024-02-26 15-09-03.482 Thread: 2376 Info “defaultZoom” : “0”
    2024-02-26 15-09-03.482 Thread: 2376 Info “enableLoopingPreviews” : “false”
    2024-02-26 15-09-03.482 Thread: 2376 Info “enablePreviousVersions” : “true”
    2024-02-26 15-09-03.482 Thread: 2376 Info “enableSecondEnhancement” : “true”
    2024-02-26 15-09-03.482 Thread: 2376 Info “exportEncoderList” : “”
    2024-02-26 15-09-03.482 Thread: 2376 Info “exportEncoderListRaw” : “[{"id":"prores-422-proxy-win","encoder":"ProRes","profile":"422 Proxy","ffmpegOpts":"-c:v prores_ks -profile:v 0 -vendor apl0 -quant_mat lt -bits_per_mb 525 -pix_fmt yuv422p10le","ext":["mov"],"os":"windows|linux","minSize":[1,1],"maxSize":[16386,16386],"maxBitDepth":10,"doNotScaleFullColorRange":"transcode"},{"id":"prores-422-std-win","encoder":"ProRes","profile":"422 Std","ffmpegOpts":"-c:v prores_ks -profile:v 2 -vendor apl0 -quant_mat hq -bits_per_mb 1350 -pix_fmt yuv422p10le","ext":["mov"],"os":"windows|linux","minSize":[1,1],"maxSize":[16386,16386],"maxBitDepth":10,"doNotScaleFullColorRange":"transcode"},{"id":"prores-422-lt-win","encoder":"ProRes","profile":"422 LT","ffmpegOpts":"-c:v prores_ks -profile:v 1 -vendor apl0 -quant_mat lt -bits_per_mb 525 -pix_fmt yuv422p10le","ext":["mov"],"os":"windows|linux","minSize":[1,1],"maxSize":[16386,16386],"maxBitDepth":10,"doNotScaleFullColorRange":"transcode"},{"id":"prores-422-hq-win","encoder":"ProRes","profile":"422 HQ","ffmpegOpts":"-c:v prores_ks -profile:v 3 -vendor apl0 -quant_mat hq -bits_per_mb 1350 -pix_fmt yuv422p10le","ext":["mov"],"os":"windows|linux","minSize":[1,1],"maxSize":[16386,16386],"maxBitDepth":10,"doNotScaleFullColorRange":"transcode"},{"id":"h264-high-win-intel","encoder":"H264","profile":"High","ffmpegOpts":"-c:v h264_qsv -profile:v high -preset medium -max_frame_size 65534 -pix_fmt nv12 -g 30","ext":["mov","mkv","mp4"],"autoBitsPerPixel":"1.0","maxBitRate":2000,"os":"windows","device":"intel","minSize":[17,17],"maxSize":[3840,2160]},{"id":"h265-main-win-intel","encoder":"H265","profile":"Main","ffmpegOpts":"-c:v hevc_qsv -profile:v main -preset medium -max_frame_size 65534 -pix_fmt nv12 -g 30","ext":["mov","mkv","mp4"],"autoBitsPerPixel":"0.8","maxBitRate":2000,"os":"windows","device":"intel","minSize":[1,1],"maxSize":[3840,2160]},{"id":"h265-main10-win-intel","encoder":"H265","profile":"Main10","ffmpegOpts":"-c:v hevc_qsv -profile:v main10 -preset medium -max_frame_size 65534 -pix_fmt p010le -g 30","ext":["mov","mkv","mp4"],"autoBitsPerPixel":"1.0","maxBitRate":2000,"os":"windows","device":"intel","minSize":[1,1],"maxSize":[3840,2160]},{"id":"ffv1-8bit-420","encoder":"FFV1","profile":"8-bit 4:2:0","ffmpegOpts":"-level 3 -c:v ffv1 -pix_fmt yuv420p -slices 4 -slicecrc 1 -g 1","ext":["mkv","mov","avi"]},{"id":"ffv1-10bit-420","encoder":"FFV1","profile":"10-bit 4:2:0","ffmpegOpts":"-level 3 -c:v ffv1 -pix_fmt yuv420p10le -slices 4 -slicecrc 1 -g 1","ext":["mkv","mov","avi"]},{"id":"ffv1-12bit-420","encoder":"FFV1","profile":"12-bit 4:2:0","ffmpegOpts":"-level 3 -c:v ffv1 -pix_fmt yuv420p12le -slices 4 -slicecrc 1 -g 1","ext":["mkv","mov","avi"]},{"id":"ffv1-8bit-422","encoder":"FFV1","profile":"8-bit 4:2:2","ffmpegOpts":"-level 3 -c:v ffv1 -pix_fmt yuv422p -slices 4 -slicecrc 1 -g 1","ext":["mkv","mov","avi"]},{"id":"ffv1-10bit-422","encoder":"FFV1","profile":"10-bit 4:2:2","ffmpegOpts":"-level 3 -c:v ffv1 -pix_fmt yuv422p10le -slices 4 -slicecrc 1 -g 1","ext":["mkv","mov","avi"]},{"id":"ffv1-12bit-422","encoder":"FFV1","profile":"12-bit 4:2:2","ffmpegOpts":"-level 3 -c:v ffv1 -pix_fmt yuv422p12le -slices 4 -slicecrc 1 -g 1","ext":["mkv","mov","avi"]},{"id":"ffv1-8bit-444","encoder":"FFV1","profile":"8-bit 4:4:4","ffmpegOpts":"-level 3 -c:v ffv1 -pix_fmt yuv444p -slices 4 -slicecrc 1 -g 1","ext":["mkv","mov","avi"]},{"id":"ffv1-10bit-444","encoder":"FFV1","profile":"10-bit 4:4:4","ffmpegOpts":"-level 3 -c:v ffv1 -pix_fmt yuv444p10le -slices 4 -slicecrc 1 -g 1","ext":["mkv","mov","avi"]},{"id":"ffv1-12bit-444","encoder":"FFV1","profile":"12-bit 4:4:4","ffmpegOpts":"-level 3 -c:v ffv1 -pix_fmt yuv444p12le -slices 4 -slicecrc 1 -g 1","ext":["mkv","mov","avi"]},{"id":"vp9-good","encoder":"VP9","profile":"Good","ffmpegOpts":"-strict -2 -c:v libvpx-vp9 -pix_fmt yuv420p -row-mt 1 -deadline good","ext":["mp4","mkv","webm"],"maxBitRate":2000,"minSize":[1,1],"maxSize":[8192,8192],"maxBitDepth":12},{"id":"vp9-best","encoder":"VP9","profile":"Best","ffmpegOpts":"-strict -2 -c:v libvpx-vp9 -pix_fmt yuv420p -row-mt 1 -deadline best","ext":["mp4","mkv","webm"],"maxBitRate":2000,"minSize":[1,1],"maxSize":[8192,8192],"maxBitDepth":12},{"id":"QuickTime-v210","encoder":"QuickTime V210","shortName":"QT V210","profile":"Uncompressed YUV 10-bit 4:2:2","ffmpegOpts":"-c:v v210 -pix_fmt yuv422p10le","ext":["mov","mkv","avi"]},{"id":"QuickTime-r210","encoder":"QuickTime R210","shortName":"QT R210","profile":"Uncompressed RGB 10-bit","ffmpegOpts":"-c:v r210 -pix_fmt yuv422p10le","ext":["mov","mkv","avi"]},{"id":"QTRLE","encoder":"QuickTime Animation","shortName":"QT Animation","profile":"Run-length compressed RGB 8-bit","ffmpegOpts":"-c:v qtrle -pix_fmt rgb24","ext":["mov","mkv","avi"]},{"id":"tiff-8bit","encoder":"TIFF","profile":"8-bit","ffmpegOpts":"-c:v tiff -pix_fmt rgb24 -compression_algo deflate","ext":["tiff"],"isImage":true},{"id":"tiff-16bit","encoder":"TIFF","profile":"16-bit","ffmpegOpts":"-c:v tiff -pix_fmt rgb48le -compression_algo deflate","ext":["tiff"],"isImage":true},{"id":"png-8bit","encoder":"PNG","profile":"8-bit","ffmpegOpts":"-c:v png -pix_fmt rgb24","ext":["png"],"isImage":true},{"id":"png-16bit","encoder":"PNG","profile":"16-bit","ffmpegOpts":"-c:v png -pix_fmt rgb48be","ext":["png"],"isImage":true},{"id":"jpeg-8bit","encoder":"JPEG","profile":"8-bit","ffmpegOpts":"-pix_fmt rgb24 -q:v 2","ext":["jpg"],"isImage":true},{"id":"exr","encoder":"EXR","ffmpegOpts":"-q:v 2","ext":["exr"],"isImage":true},{"id":"dpx-10","encoder":"DPX","ffmpegOpts":"-c:v dpx -pix_fmt gbrp10le","profile":"10-bit","ext":["dpx"],"isImage":true},{"id":"dpx-12","encoder":"DPX","ffmpegOpts":"-c:v dpx -pix_fmt gbrp12le","profile":"12-bit","ext":["dpx"],"isImage":true}]”
    2024-02-26 15-09-03.482 Thread: 2376 Info “exportInstances” : “1”
    2024-02-26 15-09-03.482 Thread: 2376 Info “exportModeIndex” : “0”
    2024-02-26 15-09-03.482 Thread: 2376 Info “fileLoggingEnabled” : “true”
    2024-02-26 15-09-03.482 Thread: 2376 Info “frameDigitParsingString” : “%06d”
    2024-02-26 15-09-03.482 Thread: 2376 Info “gpuList” : “[{"index":-2,"name":"Auto"},{"index":-1,"name":"CPU"},{"index":0,"name":"Intel(R) Iris(R) Xe Graphics"}]”
    2024-02-26 15-09-03.482 Thread: 2376 Info “hasMigratedToABPreviews” : “true”
    2024-02-26 15-09-03.482 Thread: 2376 Info “imageSequenceDefaultFps” : “60”
    2024-02-26 15-09-03.482 Thread: 2376 Info “imageSequenceMaxFrameDigits” : “06”
    2024-02-26 15-09-03.482 Thread: 2376 Info “inDirectComparisonMode” : “true”
    2024-02-26 15-09-03.482 Thread: 2376 Info “inOutOption” : “In to Out”
    2024-02-26 15-09-03.482 Thread: 2376 Info “loggingFolderPath” : “C:\Users\guyf8\AppData\Roaming\Topaz Labs LLC\Topaz Video AI\logs\”
    2024-02-26 15-09-03.482 Thread: 2376 Info “maxFPS” : “250”
    2024-02-26 15-09-03.482 Thread: 2376 Info “maxMemoryUsage” : “20”
    2024-02-26 15-09-03.482 Thread: 2376 Info “minFPS” : “5”
    2024-02-26 15-09-03.482 Thread: 2376 Info “nueBackToInputTooltipSeen” : “false”
    2024-02-26 15-09-03.482 Thread: 2376 Info “nueDisableAll” : “false”
    2024-02-26 15-09-03.482 Thread: 2376 Info “nuePreviewTooltipSeen” : “false”
    2024-02-26 15-09-03.482 Thread: 2376 Info “outputFolder” : “.”
    2024-02-26 15-09-03.482 Thread: 2376 Info “outputSortOrder” : “false”
    2024-02-26 15-09-03.482 Thread: 2376 Info “outputSourceFilter” : “0”
    2024-02-26 15-09-03.482 Thread: 2376 Info “outputTypeFilter” : “0”
    2024-02-26 15-09-03.482 Thread: 2376 Info “powerSaverMode” : “false”
    2024-02-26 15-09-03.482 Thread: 2376 Info “preferencesPanelCurrentTab” : “4”
    2024-02-26 15-09-03.482 Thread: 2376 Info “previewColor1” : “#427EE1
    2024-02-26 15-09-03.483 Thread: 2376 Info “previewColor2” : “#7D5ADD
    2024-02-26 15-09-03.483 Thread: 2376 Info “previewDuration” : “2000”
    2024-02-26 15-09-03.483 Thread: 2376 Info “previewDurationFrameOptions” : “”
    2024-02-26 15-09-03.483 Thread: 2376 Info “previewDurationSecondOptions” : “”
    2024-02-26 15-09-03.483 Thread: 2376 Info “previewFolder” : "C:\Users\
    [Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]

Can you upload the full logs or start a support ticket and send the logs to the support team.