[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]
2024-01-12-01-05-54.tzlog (96.6 KB)
Steps to reproduce issue:
- Imports high-resolution, high-capacity images to Photoshop.
- Then run Photo AI.
- Wait a moment and make sure that the model is loaded normally.
For images of high capacity, high resolution, and specific extensions, a model loading error is displayed.
Using the high-resolution extension function in the light room, I tried to work on a file with 17280x11520 resolution, DNG, and 201MB in Photoshop…
A model loading error is displayed and the operation is not possible.
After that, when the de-noise item or sharpening item was applied as a designated preset item, the model was loaded normally,
Normal operation with save to photoshop button.
2.1.4 and 2.2.2 are all the same.
We are currently using 3050ti laptops.
It was confirmed that the model loads normally for small-capacity and low-resolution images.
In the past, it operated normally without this problem, but it was recently reproduced in 2.1.4 and tested in version 2.2.2 just in case, and the same problem occurred.
Topaz Photo AI [v2.1.4, 2.2.2] on [Windows]
