November 29, 2019, 1:16pm
I’m using Mask AI v1.0.5 as a standalone product. My initial tif file is 8256x5504 at 240 dpi. After creating a composite mask with a solid color background, the “save as” file size is only 4000x2667 at 240 dpi.
Why the reduction in file resolution?
November 29, 2019, 1:46pm
Please raise a support request at the main website.
November 29, 2019, 4:08pm
Its as if the DPI changed inside Mask, which will reduce the dimensions? Mebbe Mask AI is having difficulty reading the DPI data.
November 29, 2019, 11:52pm
I’m not sure as DPI is treated as a print option and mask shouldn’t even be interested as it has has no bearing on the app. Besides 240 doesn’t even divide into 4000.
November 30, 2019, 1:25am
Can you explain why you need two ID’s on the forum. Let me know which one I shall delete.
Also when you create your id make sure you change your name if your email shows as it is a public forum and everyone can see it.