Main view rendering issue in V1.12.6 (solved)

Topaz Products Product Technical Support
1

Sometimes TS renders the main view wrong for NONE HD preview after using a preset:

image.png1315×849 875 KB

After switching to HD Preview the main view is rendering correct:

image.png1315×849 1010 KB

Switching back to none HD preview the main view rendering is still correct, but using the same preset again in none HD preview mode renders wrong again.

Edit: The Abstraction adjustment seems to be the cause for the problem.
Edit2: no issue if TS was launched as plugin from Affinity Photo

2

Can you go to the Help-> Graphics Info then click Copy and paste the information in this thread please.

3

Topaz Studio Ver: 1.12.6
Operating System: Windows 10
Graphics Hardware: Quadro K2200/PCIe/SSE2
OpenGL Driver: 3.3.0 NVIDIA 391.74
CPU RAM (MB): 16309
VRAM [Total, Used] (MB): 4096, 3223
Preview Limit (Pixels): 5799

4

That is out of date the latest is 416.34

Update that and see if it helps, also make sure that PS is using the same GPU and not taking too much memory. Limit it to no more than 60% RAM.

5

Thank you, that solved the problem.

Topaz Studio Ver: 1.12.6
Operating System: Windows 10
Graphics Hardware: Quadro K2200/PCIe/SSE2
OpenGL Driver: 3.3.0 NVIDIA 411.81
CPU RAM (MB): 16309
VRAM [Total, Used] (MB): 4096, 3816
Preview Limit (Pixels): 6380

Only using WHQL drivers because this is also my CAD workstation :wink:.

6

Yes I presumed that because the QUADRO is excellent for CAD but not so good for virtual spaces. It does work though but not as well as a GeForce and I don’t think they would converge until you get to the Titan series.

Glad it is sorted out.

7