[If you are posting a new bug, please include the following]
- The bug / behavior you have encountered
Submitting a 5 minute 1080p .mov file to upscale to 4K using an eGPU, Macbook Pro physically crashes and then reboots
I have set AI Video to: Low Power, 1 process and 10% memory
- Your system profile
2.9 GHz 6-core Intel Core i9
memory 32 GB 2400 MHz DDR4
Mac operating system Sonoma 14.1.1
Memory Slots:
ECC: Disabled
Upgradeable Memory: No
BANK 0/ChannelA-DIMM0:
Size: 16 GB
Type: DDR4
Speed: 2400 MHz
Status: OK
Manufacturer: SK Hynix
Part Number: H5ANAG8NAMR-UHC
Serial Number: -
BANK 2/ChannelB-DIMM0:
Size: 16 GB
Type: DDR4
Speed: 2400 MHz
Status: OK
Manufacturer: SK Hynix
Part Number: H5ANAG8NAMR-UHC
Serial Number: -
AMD Radeon RX 5700 XT:
Chipset Model: AMD Radeon RX 5700 XT
Type: External GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 8 GB
Vendor: AMD (0x1002)
Device ID: 0x731f
Revision ID: 0x00c1
ROM Revision: 113-230LNAVIXT612_8G
Automatic Graphics Switching: Supported
gMux Version: 5.0.0
Metal Support: Metal 3
GPU is Removable: Yes
Radeon Pro 560X:
Chipset Model: Radeon Pro 560X
Type: GPU
Bus: PCIe
PCIe Lane Width: x8
VRAM (Total): 4 GB
Vendor: AMD (0x1002)
Device ID: 0x67ef
Revision ID: 0x00c2
ROM Revision: 113-C980AL-075
VBIOS Version: 113-C97501U-005
EFI Driver Version: 01.A1.075
Automatic Graphics Switching: Supported
gMux Version: 5.0.0
Metal Support: Metal 3
Intel UHD Graphics 630:
Chipset Model: Intel UHD Graphics 630
Type: GPU
Bus: Built-In
VRAM (Dynamic, Max): 1536 MB
Vendor: Intel
Device ID: 0x3e9b
Revision ID: 0x0000
Automatic Graphics Switching: Supported
gMux Version: 5.0.0
Metal Support: Metal 3
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Your log files (Help > Logging > Get Logs for Support)
logsForSupport.zip (71.7 KB) -
Any screenshots as necessary
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