MacBook power draining to zero using Video Enhance UI

Topaz Products Product Technical Support
1

Hi

When using video enhance my MacBook (Radeon GPU) very quickly drains down to zero power then switches off. Draining power I can live with, but draining to zero I can’t. It’s draining it faster than it will charge.

How do folks get around this? I’ve tried closing apps, lowering screen brightness, also setting the process priority from 100 to 75% or so. Just want to check I’m not missing something.

2

How is it draining the battery when connected to a power supply? That doesn’t make sense.

3

Well; if you’re using say 100w of power and your power supply is 96w then power out will exceed power in.