LOADING ERROR in topaz AI

Topaz Photo AI Bugs and Issues
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My Topaz AI is not working right any time i want to apply edits its not doing it a tex is coming up on screen ERROR LOADING MODEL is on screen could somebody help me and tell me whats wrong and what to do please . THANK you David

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This error means something blocked/prevented all the AI models from downloading during installation.

Here are the steps to follow to resolve this issue:

  • Important: Make sure you turn off your firewall, antivirus, and VPN (you can turn them back on once the installation process is done)

  • You can download a new installer from your account’s download page | Topaz Labs | My Account | Download Page

Once you download and open this new version, you should be able to click on the blue ‘Activate’ button and log in with your email that is associated with your Topaz Labs Account and password.

Once authenticated, please try the same model again and let me know if you get the error.

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