Lightroom Classic, Failed to process Photo (CR2 -> DNG)

[micah.shirley]

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:

1. Transfer CR2 from Lightroom Classic to Photo AI via File → Plug-in Extras → Process with Topaz Photo AI
2. Use Topaz Photo AI.
3. Save to Adobe Lightroom Classic Plugin
4. Error message in Adobe "An internal error has occurred: assertion failed!
   
   
5. The resulting .dng produced by Photo AI is not found anywhere in Lightroom. The CR2 file was not modified either.

Topaz log:
2023-05-05-09-13-13.tzlog (240.5 KB)

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Topaz Photo AI [v1.3.3] on [Windows]
Lightroom Classic 12.3

[Lingyu]

Does Topaz Photo AI work when you use it in stand alone mode? I checked the log file and it looks like Topaz Photo AI processed correctly.

Do you have antivirus that could be preventing Topaz Photo AI from writing the file? I can see that the RAW file is located in C:/Users/Micah/Pictures/Lightroom/Mobile Downloads.lrdata/ which Topaz Photo AI may not have permission to write to.

Let me know if you can save to the Desktop or another location.