License will not refresh

Topaz Photo AI Bugs and Issues
1

HI,

my main computer is getting repaired in the shop so I am using a different Mac. is Photo AI locked to the initial machine you purchased it on as I keep getting the refresh your credentials and to relogin which I do but the system does not then activate the software

Steps to reproduce issue:

  1. Step 1
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

2

No it isn’t lock to a PC but you need to logout from the original PC to activate again …
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You will need to contact support at the main website.

3

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