License lost after update to new version

Topaz Photo AI Bugs and Issues
1

Since updating to 2.2.2 my program remains in demo mode, when i click to activate i get a JSON error

|error|invalid_client|
|error_description|No client id supplied|

I purchase it on 15th December 2023

Topaz Photo AI [v1.2.2] on Windows 11

1 Like
2

Same thing just happened to me!

4

please contact support@topazlabs.com

5

Same here. Can’t get Photo AI to recognise my licence, stuck in demo mode. Have reported awaiting assistance.

6

same here, after my first time relaunching im getting same error message.

7

Simply remove the software via windows uninstall program and re-install from a fresh download, this fixed it for me

8

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