I received an update notice for Topaz DeNoise AI and after the install, the software would not launch. Now, after uninstalling the software and installing the previous version, it still won’t launch. The last time this update was pushed to my PC, it did the same thing, but removing the offending update and reinstalling the old version did fix it. This time, not so well. Any help to get this running again would be great. BTW… running a AMD W5000 GPU
You need to raise a support request on the Topaz Labs website. This is a link to the Technical Requirements:
If you have Windows do a clean install by using something like Revo free version that will remove all registry entries and app data that could be causing you trouble. Restart computer after uninstall to do a fresh install.