Source videos in the MKV container are failing when using the Starlight Precise 2.5 model.
Workaround
Converting your input using Handbrake and then re-import the converted version back into the app for processing.
Here are the steps to convert it in the handbrake app:
- Drag and drop your video to import it
- I recommend going to the “dimensions” tab and under “resolution limit” > none
- I also recommend going to the “video” tab and under “framerate (FPS)” > Same as source
- Then click “start”
This will ensure that it retains the original resolution and frame rate with the converted file.
Status
The team is working on resolving this issue
canax
(canax)
4
it works ,many many thanx 
All of my moives were in mkv. I swapped the clip to .mp4, the SLP2.5 worked, Neuroserver only used 10GB of system mem.
The time estimate and frame rate are very wrong
dianac
(dianac)
6
Confirmed…moving to MP4 containers got SL Precise working. Still no joy for SL Sharp.
Moreover, I had to re-encode some of my mp4 material to AppleProRes MXF to prevent from Topaz oferflowing my RAM and pagefile.
dianac
(dianac)
8
Still rejecting MKV containers under version 1.5.0.
domdom
(domdom)
10
Confirming issue with mkv containers (using 1.6.0), converting to mp4 with ffmpeg works
