I wouldn’t have thought that Topaz would launch an immature version with Photo AI3.
Help! How can I switch back to a working version 2?
Steps to reproduce issue:
The image (dng) is loaded. Duration at least 3 minutes
I would like to sharpen the image. I can’t see what settings I’m making. Then the image is denoised and sharpened. Duration at least 10 minutes. It seems like the screen is frozen.
When I try to save the image, the program crashes.
Also if you can, please try to recreate this crash in Topaz Photo AI, then go to Help > Open Log Folder, please send me all of the files within that folder. You should be able to attach them directly as a response to this thread.
If you would prefer you can securely submit your files(s) to my Dropbox using the link below. Make sure to send me a note to let me know you sent something.
Screen wasn’t frozen, because I was able to work in outlook, and other apps.
Solved the Problem by myself.
I completely uninstalled version AI 3.0.2.
Then I downloaded the installation file for version 3.0.2 and reinstalled it.
Now, AI 3.0.2 works fine.