Installation Log Files preventing update

Topaz Photo AI Bugs and Issues
1

Hi I opened this issue a few months ago and am still getting problem messages when trying to update through the app. It tells me something about Installation Log files being inaccessible. The only way to resolve this was to do a clean install. This isn’t something I want to do, of course, as the file size for downloading Topaz Photo AI is huge.

Steps to reproduce issue:

  1. Click update in the app
  2. Step 2
  3. Step 3

Topaz Photo AI [2.0.0] on [Windows]

2

Ah! I fixed it. The solution was to simply run the program as administrator.

3

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