Inability to render

Trying to convert a frame animation. Export won’t finish. Only advice given is “Error.”

i9-14900KS, 128GB RAM, RTX 4090

60fps conversion, 2x slow motion, .webm output, Theia and Chronos models

logsForSupport.zip (80.6 KB)

Can you reach out to support at help@topazlabs.com with a sample of the input file for testing?

You can securely submit your file(s) to our Dropbox using the link below. Please be sure to send me a note to let me know you sent something and include the file name.
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