I tried upscaling a video twice since the new update. It keeps showing an "error" message just before completion

[lucas.shula]

[If you are posting a new bug, please include the following]

1. The bug / behavior you have encountered
2. Your system profile
3. Your log files (Help > Logging > Get Logs for Support)
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[margaux.topazlabs]

Can you reach out to help@topazlabs.com and include the app’s logs and system profile?

1. To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.

2. How To Obtain Your System Profile (Windows) / How To Obtain Your System Profile (Mac)