logsForSupport.zip (674.5 KB)
Open the Preferences Panel and lets change the following settings.
File>Preferences>Processing
- Ensure that your GPU is selected for the AI Processor
- Set the max memory to 80%
- Set max processes to 1
- Save the settings and close the panel.
- Re-run your clip through the process that you were trying.
If you get the errors again, pull the updated logs and send to the support team directly at help@topazlabs.com
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