I see error while rendering

logsForSupport.zip (674.5 KB)

Open the Preferences Panel and lets change the following settings.

File>Preferences>Processing

  1. Ensure that your GPU is selected for the AI Processor
  2. Set the max memory to 80%
  3. Set max processes to 1
  4. Save the settings and close the panel.
  5. Re-run your clip through the process that you were trying.

If you get the errors again, pull the updated logs and send to the support team directly at help@topazlabs.com

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