I downloaded Topaz Photo Ai and it runs so slow I can really not use it anymore

Downloaded Topaz Photo Ai and it runs so slow it is not
usable on my MacBook Pro.

Intel MacBook with integrated Intel graphics?
If yes then I fear there’s not much anyone can do.

For TPAI to sufficiently work you need at least a separate GPU or better an Apple Silicon based device.

Please follow the instructions below to perform a clean install to better troubleshoot why you had this problem with Topaz Photo AI:

Start by clearing any previous plist files that are on your computer for Topaz Photo AI by following the steps in the link below:

Topaz Photo AI | plist Files Mac

After you have done this, disable any antivirus, firewall, VPN, or proxy software that might be active on your computer. These tools are sometimes known to interfere with the installer’s ability to download the model files.

Please also ensure that the Topaz Photo AI installer has all the proper settings in your system by going to your Mac System Settings > Privacy & Security tab and scrolling down to the security section. You will want to make sure you have 'App Store and identified developers ’ selected. Here is a video example:

Example of Proper System Preferences

Finally, rerun the installer. You can download a new installer from the downloads page directly :

Topaz Labs Download Page

If you are still experiencing problems please reach out to us at the following link:

Topaz Labs | Support Page

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