I can't process any images - URGENT

Hi there,

Everything is new to me so please, don’t blame me.
I am trying to process an image in 2K and nothing is happenning.
Everything is stuck (that can last hours) on the screen below.

Here are my specs :


My computer specs:
Capture d’écran 2024-05-31 à 09.07.33

If you have any idea about what’s happening, I would be glad to hear it.
I need to go printing this morning :weary:

Thanks everyone,
:hugs:

Topaz Photo AI v7.1.4 on Mac

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Thanks!