Iām kinda fed up with all the Topaz Video issues, and I see many other people feeling the same way.
We are not complaining about issues with the AI models, thatās the HARD and complex part and we all understand that errors will appear and some little texts will be smudged here and some other parts will be flickering there, and some face will not be right and whatever. Again, THAT is the hard part and itās very understandable that errors and issues show up.
Then thereās the easy part. Or at least what should be.
Topaz Video has been in development for more than FOUR YEARS, and after FOUR YEARS we still have to be constantly āon guardā and FIGHTING THE SOFTWARE at all times to prevent it from stab you in the back doing all sort of stupid things like stubbornly changing your encoding settings or output path to whatever it feels like to; or because it absurdly needs DOUBLE the disk space for making a copy of the temp file to a different final file at the very end and canāt do a simple calculation of the space it really needs and only tells you it āfailedā AFTER many hours and just DELETES all the work done, even with āCrash recoveryā enabledā¦
The User Interface, THAT should be the easy part, but in reality is in an indecent state. There are literally HUNDREDS of free programs with far more complex User Interfaces that arenāt so unreliable, buggy and so poorly designed and coded as Topaz Video is. If HandBrake, or MKVToolNix, or LosslessCut or Blender would be constantly changing the settings chose by the users it would be a BIG issue, and it would be fixed in a matter of days or weeks at most.
Meanwhile, in the wonderful Topaz world many of these issues are still present AFTER MONTHS of being reported. We are talking about INTERFACE issues that once known, take LESS THAN A DAY to fix, which shows how much Topaz cares about good support.
These kind of issues would be barely tolerable on free softwareā¦ how is that a (supposedly) professional company like TOPAZ, which is making money hand over fist charging HUNDREDS OF DOLLARS for (supposedly) professional software can show this level of carelessness and/or incompetence after FOUR YEARS of development? itās just bafflingā¦
Iāve been using all kinds of complex software for decades (also beta and alpha versions) and dealing with Topaz Video certainly has been one of the MOST INFURIATING and FRUSTRATING experiences ever.