[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]
Steps to reproduce issue:
- Step 1
- Step 2
- Step 3
Topaz Photo AI [v1.x.x] on [Windows/Mac]Hot Red and White Pixels being added to photo, nothing before uploaded photo AI
Don’t forget to include the required logs, system details etc.
In this case also provide a screenshot and the original image where you see the problem.
Please write in to support and send your log files so we can see what’s going on in the application. To do that, open Topaz Photo AI and go to the Help > Open Log Folder menu option and Email me all the logs files in the folder.
We also want to get some more information to help troubleshoot the problem you are having. Could you send us your computer’s full system profile?
How To Obtain Your System Profile (Windows)
Once I have those, we can proceed with further troubleshooting steps