Having issues with photos turning purple and pixelated

About 1/3 photos that I process turn into garbage photos large pixels and what looks like missing data and smears on the photo.

Steps to reproduce issue:

It happens to about 30% of my photos I can happily send you examples of what happens if that helps you to fix the problem.

Topaz Photo AI [v1.3.4] on [/Mac]

Hi there! Please do upload example images of where this occurs so we can test the files on our systems. If you can include any screenshots of this as well that would be great. Lastly, please also upload your computer’s system profile.

How To Obtain Your System Profile (Windows)

How To Obtain Your System Profile (Mac)

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