GUI part is consuming disc IO with no purpose

[kipenzam]

This is screenshot of Windows 10. As you can see in Task Manager window, “Video 1 - Default” process is consuming about 180MB/s of disk IO. In my experience, the actual work of Topaz Video is entirely handled by the ffmpeg process, while Topaz Video itself only functions as a GUI. Therefore, I do not believe it is normal for the video process to consume disk I/O.

Next screenshot supports my experience. In the Windows 11 Task Manager screenshot, the video process is not using any computer resources at all.

I hope you can fix this issue as soon as possible. Also, as can be seen by comparing the two screenshots, the export queue on Windows 11 does not have a preview, while the one on Windows 10 does. I am not certain if this is the cause of the problem, but please note it as it may be a clue. If this is closely related to the issue, please let me know how to prevent the preview from appearing in the export queue on Windows 10.

[kyle.topazlabs]

For the version installed on the Windows 10 system, you can go in the Preferences and turn that export preview option off and it will not show that, nor will it pull resources away to render and have that available. That might resolve your issue that you are seeing in the system usage.

File>Preferences>Advanced

[kipenzam]

Following your guidance, I changed the settings and now the preview no longer appears in the export queue on Windows 10, and the meaningless disk I/O consumption has stopped. Thank you. This topic can be treated as resolved.