Green cast in Photo AI 3.1.0 preview

Topaz Photo AI Bugs and Issues
1

Using Photo AI as a Photoshop plugin, I see an sickly green cast in Photo AI’s preview of my images, all of which use the Adobe RGB color space. It does not appear in Photoshop (latest update, 25.9.1) either before or after Photo AI edits the image. It’s as if the preview (and only the preview) is forced into a different color space. It’s jarring, if only temporarily so.

2

Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:

  1. The original image file.
  2. The processed image.
  3. A screenshot or description of the settings panel so I can see what adjustments were turned on.

You can securely submit your image(s) to my Dropbox using the link below.

Dropbox File Request

Please be sure to send me a note to let me know you sent something.

3

Hello, John–I’ve uploaded files to your Dropbox to illustrate what I’m seeing.

As noted, it’s jarring to see Topaz open up with a green cast over my image, as if it’s trying to render my Adobe RGB image in sRGB.

It’s a temporary shock, since (see the last image in your Dropbox) after Topaz is done, the colors come out as expected. But I’d rather not have that “what the heck is going on?” moment in the middle of a time-stressed workflow.

Any ideas? Yours–Kent

| john.topazlabs John S Topaz Photo AI Owner
July 21 |

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Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:

  1. The original image file.
  2. The processed image.
  3. A screenshot or description of the settings panel so I can see what adjustments were turned on.

You can securely submit your image(s) to my Dropbox using the link below.

Dropbox File Request

Please be sure to send me a note to let me know you sent something.

6

Which Photoshop plugin are you using where this color shift if occurring:

  • File > Automate > Topaz Photo AI

  • Filter > Topaz Labs > Topaz Photo AI

7

I’m using the second option: Filter → Topaz → Topaz Photo AI.

8

I’d like to get some more information about the machine you are using as I was not able to replicate this color shift on my machine.

You can securely submit your files(s) to my Dropbox using the link above in this thread.

9

I have an iMac Pro, running Sonoma 14.5.

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