Couldn’t get Gigapixel to open after I’ve used it several times. Uninstalled and reinstalled but now after I load an image it keeps closing out. Windows11 16G ram 1 terabyte HD Gigapixel 8.2.2
Hi Steven.
As you haven’t stated which operating system you’re using Windows or Mac, here’s two posable solutions for each
Windows
Mac
Hope this helps
Gigapixel 8.2.2 opens and I load an image but it doesn’t finish “initializing” before it shuts down. Running on Windows 11 with 16G ram. Was working great before
Did you get a chance to check to see if your drivers are up to date
Also, here’s the link to get you back to the previous version you mentioned that worked before 8.2.1
https://downloads.topazlabs.com/deploy/TopazGigapixelAI/8.2.1/TopazGigapixelAI-8.2.1.msi
If that’s not the version you wanted here’s the for all previous versions
In addition may I ask, were you attempting to use the Generative Redefine & Recover Models when Gigapixel shutdown if so, then you’ll need at 8GB of VRAM for your GPU for them to work on your system.
Having said that, you can still use Cloud Rendering for both Redefine & Recover however, you will need to purchase credits for Cloud Rendering.
Failing that, here’s the link to contact Topaz Support directly
Topazlabs Support
support@topazlabs.com
Hopefully one of these will get your Gigapixel working again
