Gigapixel exits whenever a photo is selected

Topaz Gigapixel AI Bugs and Issues
1

I’ve installed 8.3.2.
Since two days I can no longer use Gigapixel. After the selection of any picture it exits without doing anything.
2025-03-26-10-47-10.tzlog (28.9 KB)
2025-03-26-12-29-6.tzlog (26.4 KB)

DxDiag.txt (140.9 KB)

1 Like
2

same here

3

It no longer works for me either, the Topaz people need to fix this

4

same here

5

Hi.

Have downloaded the latest version 8.3.3 here’s the link for both Windows and Mac

Windows
https://downloads.topazlabs.com/deploy/TopazGigapixelAI/8.3.3/TopazGigapixelAI-8.3.3.msi

Mac
https://downloads.topazlabs.com/deploy/TopazGigapixelAI/8.3.3/TopazGigapixelAI-8.3.3.pkg

Also, are your drivers up to date and have you checked the minimum requirements here’s the link

Here’s another link that may be of use

Hope this helps

6

Version 8.3.3. solved my problems. Thank you.