Gigapixel AI wont render taking hour for a 2 meg file

Preview taking hours on a mac. Rendering in the cloud just doesn’t seam to work at all. I have purchased credits but cant make it work at all. No upscale just on x1. Redifine cant make that work at all it just progress bar moves a fraction in hours. Recover is taking all night to render one tiny file. No idea where it is, cant find it

No a clue what his means?

Hold on no forget it its amazing, I just didnt know how it worked. What the hell took an ai image and made it incredible, so much detail. Thats crazy.

Thank you for the update and apologies for the delay as we are experiencing a ton of volume.