Gigapixel AI isn't working at all and no support available

Hi,
nothing works with Gigapixel Ai, whatever I do, it crashes, immediately.
Also a new update and installation did’nt work.
Has anyone an idea how to contact the support? Is anything known about a bug or something?
Thanks in advance.

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Hi.

You can contact Topaz Support directly with this link

Topazlabs Support
support@topazlabs.com

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This now is happening to me when I send from lightroom to Gigapixel it closes down on me now I can’t use it… what a waist of money.
is this your problem Topaz Labs?

Hi Andrew.

As you haven’t said what type of computer you’re using here’s a solution for Mac users

Hope this helps