Gigapixel AI is intolerably slow on my computer!

I purchased Gigapixel AI on Jul 16th. It is still downloading files. If I do get to try and upscale an image it just runs for hours and gets nowhere. I definitely want a refund . I see that others have experienced this.
$100 is a lot of money!

Hi @annette.hallett !

Would you mind sending me an email at help@topazlabs.com ?

We can look into the performance conflict you have encountered or get you squared away with a refund.