Gigapixel AI - external graphics card not being used

Topaz Products
1

Apologies if this has been covered before.

I have just purchased Gigapixel AI. Although the Processing mode is GPU, the Intel HD graphics is being used. Here is the Graphics info from the Graphics info under the Help menu.

Application & Version: Topaz Gigapixel AI Version 4.0.3
Operating System: Windows 10 (10.0)
Graphics Hardware: Intel(R) UHD Graphics 630
OpenGL Driver: 3.3.0 - Build 24.20.100.6346
CPU RAM: 32272 MB
Video RAM: 1500 MB Total, 1200 MB In Use
Preview Limit: 3466 Pixels

My external graphics, NVIDIA Quadro P2000 4GB GDRR5 128bits is used by Topaz Studio/Sharpen IA as shown by the Graphics info from these two apps.

Topaz Studio Ver: 1.1.3
Operating System: Windows 10 (10.0)
Graphics Hardware: Quadro P2000 with Max-Q Design/PCIe/SSE2
OpenGL Driver: 3.3.0 NVIDIA 417.35
CPU RAM (MB): 32272
VRAM [Total, Used] (MB): 4096, 3852
Preview Limit (Pixels): 6413

thanks,

Paul

2

I can’t give you precise instructions, but I think that you need to find your NVidia control panel whereby you can set which GPU the application (ie Gigapixel) will use by default; in this case, you obviously want the NVidia configured.

Maybe someone else can give you the exact instructions or you can possibly Google it. I’ve seen it posted, but don’t have it readily at hand.

3

Thanks jgr00ms2 for the quick reply, I found the NVidia control panel and that solved it.

Paul