Gigapixel AI 6.3.3 constantly crashing

I’m using Gigipixel 6.3.3. As soon as I load a file, it crashes out. I cannot upgrade to the 7 series because my processor is not supported.

Any suggestions?

Could you tell me your system specs?

I’ll need the following information: CPU, GPU, RAM, and VRAM.


Intel Xeon X5660@2.8GhZ (24CPUs)

98304MB RAM

AMD FirePro W8100 w/8167 VRAM

I have re-installed it several times, and it appears to be working correctly.

The odd thing is it does not appear in the program list.

Thanks for your help.


1 Like

Great machine specs! If you have it installed, you should find it in the default installation location: C:\Program Files\Topaz Labs LLC\Topaz Gigapixel AI\