Gigapixel AI 5.5.2 cannot install

Topaz Products Product Technical Support
1

Hi there,

I have issues installing 5.5.2 on my PC. I am getting installer corrupt messages, regardless if I download the online or the full installer. Also updating from within the program fails.

Tried to intall using /NCRC option from within a command line.
Deinstalled system mechanic completely
Stopped all AVs

Version 5.5.1 full installer works without any issues.

Windows version is 21H1, also didn´t work with 20H2.

Any ideas?

Carsten

2

I had the installer corrupt message too once. I made another attempt, did download again and that worked. Strange. :neutral_face:

3

When I read this, I thought “hm, have downloaded more than once and from different pages on the site”…

… but tried again.

And now both installers are working.

So thanks for this tip!

4

Strange thing, isn’t it?! :face_with_raised_eyebrow: